Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 8, 2025

Data Controller

Company: Masteralb

Contact: For privacy-related inquiries, please contact us through our contact form.

Location: European Union

Information We Collect

Personal Information

  • Name and email address (when you contact us)
  • Company information (if provided)
  • Project requirements and preferences
  • Communication history

Technical Information

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral sources

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control these through our cookie consent banner.

Necessary Cookies

Essential for website functionality. These cannot be disabled.

Analytics Cookies

Google Analytics to understand website usage and improve our services.

Marketing Cookies

Facebook Pixel for advertising and remarketing purposes.

Preference Cookies

Remember your settings and preferences for a better experience.

How We Use Your Information

  • Respond to your inquiries and provide requested services
  • Improve our website and user experience
  • Send relevant updates about our services (with consent)
  • Analyze website traffic and user behavior
  • Comply with legal obligations
  • Protect against fraud and security threats

Legal Basis for Processing (GDPR)

Consent

For marketing communications and non-essential cookies

Legitimate Interest

For website analytics and improving our services

Contract Performance

When providing requested services or responding to inquiries

Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Portability

Receive your data in a structured format

Right to Object

Object to processing based on legitimate interest

Right to Withdraw Consent

Withdraw consent at any time

To exercise your rights: Contact us through our contact form or use the cookie settings in our footer to manage your preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption for data transmission
  • Secure hosting infrastructure
  • Regular security updates and monitoring
  • Access controls and authentication
  • Data minimization principles

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

Email: Use our contact form on the website

Response Time: We will respond to your inquiry within 30 days

Data Protection Officer: Available upon request

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.